You know the expression, "lead by example." Well, that was driven home by former NFL All Pro receiver Chris Carter today on ESPN radio. Carter was discussing with Mike Golic what he would say in the huddle to a brand new quarterback.
Carter said he would emphasize to the QB that he had to look the part. Whatever the circumstances, he can't look confused.
Carter stressed how important it is for the quarterback, the team leader, to look the part, no matter what the situation. Easier said than done, but the same is true for any leader.
You have to look as though you're in charge, even though you may be clueless. You have to calm everyone else down even when you are close to losing it. You need to become an actor.
Management guru Tom Peters says it in his own unique style in the following video.