John Maxwell has a new book: Everyone Communicates, Few Connect. He describes connecting as the ability to identify with and relate to people in such a way that it increases your ability to influence them.
Maxwell's first point: Connecting is all about "others." If you've never seen John speak, do yourself a favor and watch this short video.
Maxwell's first point: Connecting is all about "others." If you've never seen John speak, do yourself a favor and watch this short video.