Leadership is Encouragement

02/12/2012

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Leadership is a lot of things. As the saying goes, you know it when you see it. 

I believe without a doubt that one of those things is encouragement. You can't rally those around you to fight for your cause or vision without encouragement.
   
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Permission to Fail

01/08/2012

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What's the number one reason we don't accomplish our goals? Fear of failure.

We're afraid we'll drop the ball, let ourselves or others down or we're afraid of what others might say about us. So, we hold back. 

Instead, we need to give ourselves permission to fail.  


Don't worry about perfection. 

Worry about execution.
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3 Tips for Improving Quality

12/05/2011

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We are so focussed on getting things done, and we're so squeezed by time that quality may suffer. How to prevent that? Aside from the obvious things like attention to detail, extra care, etc? 

Three ideas.
  • Keep the customer in mind at all times. Look at things from his or her perspective. What does he or she need? Does the quality you provide make that happen?
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